Axis Bank Credit Card Customer Care Number 2021
Axis Bank Credit Card Customer Care Guide

Axis Bank Credit Card Customer Care Number 2021

The Axis Bank Credit Card support team is among very few banks that are highly active on social media. You approach them on Twitter or Facebook, then will revert you back promptly. 

The best way to get your query resolved is by writing them a detailed email and post regarding your query on social media channels.

You can also call on their customer care number but keep in mind that Axis bank customer care numbers are not toll-free.

Axis Bank Credit Card Customer Care Number 

1860 419 55551860 500 5555022 67987700

Local charges apply.

 Axis Bank Credit Card Customer Care Number For SMS 

You can check Axis Bank’s credit card-related information by sending a simple SMS to  56161600 or +918691000002.

Request TypeSMS Format
Customer ID for Axis Bank Credit CardCUSTIDCC <last 4 digits of your Axis Bank Credit Card>
Credit Card activationACA
Credit Card paymentCCP
Credit Card balanceCARDBAL
Credit card available balance limitAVAILBAL
Locate the nearest ATMATM <Pincode>
Update registered email IDUPDATEM <valid Email ID>
Download Mobile AppMBANK

 Axis Bank Credit Card Customer Care Email 

You can reach out to Axis Bank credit card customer care at  [email protected]

 Axis Bank Credit Card Customer Care Postal Address

You send your written complaint to the address below

Axis House,

C-2, Wadia International Centre,

Pandurang Budhkar Marg,

Worli, Mumbai,

Maharashtra 400025

AXIS Bank Credit Card Customer Care Social Media

#1. Axis Bank Support Twitter

Axis bank twitter

You can approach Axis Bank credit card customer care via Twitter. You can expect a quick response from the team if you post any query or complaint. 

Do mention your escalation id or complaint number while mentioning the complaint. Don’t post your personal details or credit card details in the tweet. 

#2. Axis Bank Facebook

Axis Bank Facebook

Axis Bank customer support is also very active on Facebook. You can create a post on their Facebook page, the team will revert you quickly. 

They will also track your query and revert you to your post. You can even reply to any of their posts and they will get you back.

Also read – HDFC Credit Card Customer Care Number

 Axis Bank Credit Card Grievance Redressal

#1. Nodal Officer

If you don’t get any satisfactory response from customer care support, you can escalate your issue to Nodal Officer in the following ways –

Email 

You can email at  [email protected]

Post

Nodal Officer, Grievance Redressal, Axis Bank Ltd,

NPC 1, 5th Floor, Gigaplex, Plot No. 1 I.T. 5, MIDC,

Airoli Knowledge Park,

Airoli, Navi Mumbai,

Maharashtra – 400 708

You can also contact your nearest city Nodal officer. Check out the City-wise Axis Bank Nodal Officer Contact Details below.

CityArea(s) of OperationNodal Officer AddressContact
AhmedabadGujarat, Union Territories of Dadra and Nagar Haveli, Daman and DiuAxis Bank Ltd., 3rd floor, Shivalik – Ishaan,Nr. CN Vidyalaya,Ambawadi, Ahmedabad, Gujarat 380 006079 4022 5106
[email protected]
BengaluruKarnatakaAxis Bank Ltd., No. 8, Nitesh Times Square, 2nd Floor, MG Road, Opp. Adiga’s Hotel, Bangalore,Karnataka 560 001080 6804 7212
[email protected]
BhopalMadhya PradeshAxis Bank Ltd., Bhopal Circle Office, The Infinity, 2nd Floor, MP Nagar, Zone-II, Bhopal, Madhya Pradesh 462 0110755 4097 920
[email protected]
BhubaneswarOdishaAxis Bank Ltd., Bhubaneswar Circle Office, Plot No. 1, Ground Floor, Nandighosh Estates, Bapuji Nagar, Bhubaneswar,Odisha 751 0090674 2598 912
[email protected]
ChandigarhHimachal Pradesh, Punjab, Union Territory of Chandigarh and three districts of Haryana (Panchkula, Ambala, and Yamuna Nagar)Axis Bank Ltd., Plot 149, 1st Floor, Industrial Area Phase 1, Chandigarh 160 0020161 5030 621
[email protected]
ChennaiTamil Nadu, Union Territories of Puducherry (except Mahe region) and Andaman and Nicobar IslandsAxis Bank Ltd., Chennai Circle Office, 2nd Floor, No. 3, Club House Road, Chennai,Tamil Nadu 600 002044 6137 2067
[email protected]
DehradunUttarakhand and seven districts of Uttar Pradesh (Saharanpur, Shamli {Prabudh Nagar}, Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha)Axis Bank Ltd., Dehradun Circle Office, 2nd Floor, NCR Plaza, New Cantonment Road, Hathibarkala, Dehradun, Uttarakhand 248 0010135 6679 991
[email protected]
DelhiNorth, North-West, West, South-West, New Delhi, and Southern districts of DelhiAxis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector 128, Noida, Uttar Pradesh 201 3040120 6210 005
[email protected]
Delhi II (Haryana, NCR)Haryana (except Panchkula, Yamuna Nagar, and Ambala districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar PradeshAxis Bank Ltd., 3rd Floor, SCO 29, Sector 14, Gurugram, Haryana 122 0010124 4750 844
[email protected]
Delhi IIINorth-East, Central, Shahdara, East, and South-East districts of DelhiAxis Bank Ltd, Axis House, Tower 3, 4th Floor, Sector 128, Noida, Uttar Pradesh 201 3040120 6210 005
[email protected]
GuwahatiAssam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, and TripuraAxis Bank Ltd., Circle Office, Chibber House, 3rd Floor, GS Road, Guwahati,Assam 781 0050361 2340 054
[email protected]
HyderabadAndhra Pradesh and TelanganaAxis Bank Ltd., Hyderabad Circle Office, Abhinandan Towers, 6-3-249/3,Road No. 1, Banjara Hills,Hyderabad 500 034040 4747 6602
[email protected]
JaipurRajasthanAxis Bank Ltd., Circle Office, B-115, 1st Floor, Shanti Tower, Hawa Sadak, Civil Lines, Jaipur, Rajasthan 302 0060141 4076 752
[email protected]
JammuJammu and KashmirAxis Bank Ltd., S.C.O. 390, Sector 20, Urban Estate, Panchkula, Haryana 134 1120172 4341 002
[email protected]
KanpurUttar Pradesh (excluding the districts of Saharanpur, Shamli {Prabudh Nagar}, Muzaffarnagar, Baghpat, Meerut, Bijnor, and AmrohaAxis Bank Ltd., Circle Office, 1st Floor, UPRNSS Building, G4/5-B, Sector 4, Gomti Nagar Extension, Near CMS School, Lucknow, Uttar Pradesh 226 0100522 2390 652
[email protected]
KolkataWest Bengal and SikkimAxis Bank Ltd., 5, Shakespeare Sarani, Kolkata Circle Office, Kolkata, West Bengal 700 071033 2282 0210
[email protected]
Mumbai IDistricts of Mumbai, Mumbai Suburban, and ThaneAxis Bank Ltd, 2nd Floor, Corporate Park 2, Behind Swastik Chambers, Sion-Trombay Road, Chembur (East), Mumbai, Maharashtra 400 071022 4505 1296
[email protected]
Mumbai IIMaharashtra, (except the districts of Mumbai, Mumbai Suburban, and Thane) and GoaAxis Bank Ltd, 2nd Floor, Corporate Park 2, Behind Swastik Chambers, Sion-Trombay Road, Chembur (East), Mumbai, Maharashtra 400 071022 4505 1296
[email protected]
PatnaBiharAxis Bank Ltd., Circle Office, 2nd Floor, Plot No. 136, Patliputra Colony, Near Sai Mandir, Patna, Bihar 800 0130612 2271 041
[email protected]
RaipurChattisgarhAxis Bank Ltd., Raipur Circle Office, 2nd Floor, Simran Tower, Jeevan Bima Marg, Raipur, Chattisgarh 492 0010771 4002 084
[email protected]
RanchiJharkhandAxis Bank Ltd., Circle Office, 2nd Floor, Plot No. 136, Patliputra Colony, Near Sai Mandir, Patna, Bihar 800 0130612 2271 041
[email protected]
ThiruvananthapuramKerala and Union Territories of Lakshadweep and Puducherry (only Mahe region) Axis Bank Ltd., Circle Office, 5th Floor, Chicago Plaza, Rajaji Road, Kochi, Kerala 682 0350484 4422 089
[email protected]

#2. Principal Nodal Officer

If you don’t get any satisfactory resolution from the nodal officer, you can further escalate your complaint to Nodal Officer in the following ways –

Email 

You can email the principal nodal officer at [email protected]

Post

Executive Vice President,

2nd floor, The Ruby,

9, Senapati Bapat Marg,

Dadar, Mumbai,

Maharashtra 400 028

Check out – SBI Credit Card Customer Care Number

Final Words

Axis bank credit card customer support is the most efficient among other competitors. The best option to reach out customer care quickly is to submit your query through “Email us” option available in your mobile app or via netbanking.

You can also tweet to Axis Bank Support Twitter handle or Axis Bank Fb page with your complaint id or ticket number that will help you get a prompt response.

FAQs

#1. How can I get to know the balance of my Axis Bank credit card?

You can call on 1860 419 5555 or 1860 500 5555 to get the credit card balance. 

Or you can Send SMS CARDBAL to 56161600 from your registered mobile number to get credit card balance details in SMS.

#2. How can I get connected to the Axis Bank customer care executive?

You can contact customer care executive via phone using below numbers

1860 419 55551860 500 5555022 67987700

You can also email them at [email protected]

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